By Katie Spencer, Sky News Reporter
Rail travellers on busy commuter routes say they are frustrated by delays and bad service, with less than half of passengers on some lines saying they are satisfied with their journeys.
A survey carried out by the consumer group Which? found services from England's South East into London are the most likely to be delayed.
Travellers on the Southern train company reported experiencing the most delays, while those least satisfied with their service were customers with the Thameslink and Great Northern / First Capital Connect routes.
Only 44% of customers with Southeastern said they were satisfied with their journeys, and Southern and Abellio Greater Anglia scored only 46%.
The results were based on responses from 7,309 travellers who were asked about journeys they had taken in the 12 months ending in November 2014.
Areas covered included availability of seating, cleanliness of toilets and carriages, as well as punctuality and value for money.
Travellers were also asked if they had experienced a delay on the last journey they had taken with their train company.
It comes as official figures show rail passengers are paying more for services, while Government funding is falling.
A report by the Office of Rail Regulation shows commuters are contributing an increasing amount to the cost of running the railways.
Official figures show the amount passengers are contributing to the funding of the railways stood at £8.2bn in 2013/14 - an increase of more than 6% on the previous year.
In the same period, the level of Government funding was just £3.8 billion, a fall of 8%.
Funding per passenger journey works out to be far less in England than it is in Scotland and Wales.
In England it works out to be £1.88 per passenger journey, whereas in Scotland it's £7.77, and £9.18 in Wales.
Alex Neill, director of campaigns for Which?, told Sky News: "We found commuters are really unhappy with the service they're getting.
"Seven of the 21 providers that we looked at scored less than 50%, which is a pretty poor result.
"People are fed up with overcrowded trains that are dirty, generally late and that are not good value for money."
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